POST api/Complaint/ReopenComplaint

Request Information

URI Parameters

None.

Body Parameters

Name	Type	Additional information
token	string	None.
ticket_id	string	None.
reason	string	None.

Request Formats

application/json, text/json

Sample:

{
  "token": "sample string 1",
  "ticket_id": "sample string 2",
  "reason": "sample string 3"
}

application/xml, text/xml

Sample:

<reopen_request xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/PromptTech.CRM.CustomerApp.Models">
  <reason>sample string 3</reason>
  <ticket_id>sample string 2</ticket_id>
  <token>sample string 1</token>
</reopen_request>

application/x-www-form-urlencoded

Sample:

Sample not available.

Response Information

Resource Description

complaint_response

Name	Type	Additional information
success	boolean	None.
message	string	None.
ticket_number	string	None.
complaint_Id	string	None.

Response Formats

application/json, text/json

Sample:

{
  "success": true,
  "message": "sample string 2",
  "ticket_number": "sample string 3",
  "complaint_Id": "sample string 4"
}

application/xml, text/xml

Sample:

<complaint_response xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/PromptTech.CRM.CustomerApp.Models">
  <complaint_Id>sample string 4</complaint_Id>
  <message>sample string 2</message>
  <success>true</success>
  <ticket_number>sample string 3</ticket_number>
</complaint_response>